1. Information About Us

1.1. We are CB International, Ltd, a limited liability company registered in the state of Colorado, USA, doing business as Clara Barcelo.

1.2. Our registered office and principal place of business is located at 2345 Garrison, CO, Colorado, USA.

1.3. We operate an e-commerce website at www.clarabarcelo.us, which serves both retail customers and wholesale buyers.

1.4. These Terms and Conditions govern your use of our Website and Services. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, you should not use our Website or Services.

1.5. We reserve the right to update these Terms and Conditions at any time. The version applicable to your access and use of our Website will be the one displayed at the time of your visit.

2. Scope of Sales Channels

2.1. Retail Sales: Clara Barcelo offers products for purchase directly by individual consumers through the Website.

2.2. Wholesale Sales: The Website also serves as a platform to present and facilitate wholesale purchasing for authorized retailers.

2.3. Wholesale Account Requirements:

* Wholesalers must register for an approved wholesale account before placing bulk orders.

* Wholesale accounts are subject to verification and approval by Clara Barcelo.

2.4. Wholesale Order Minimums:

* Wholesale purchases may be subject to minimum order quantities (MOQs), which will be communicated upon account approval.

2.5. Pricing & Discounts:

* Wholesale buyers may receive tiered pricing or bulk discounts as determined by Clara Barcelo.

* Prices and terms for wholesale purchases will be provided upon approval and may differ from retail pricing.

3. Use of the Website and Services

3.1. The Website is intended for individuals 18 years or older. By using the Website, you confirm that you meet this requirement.

3.2. You agree not to use the Website to:

* Engage in fraudulent or illegal activity.

* Infringe on any third party’s intellectual property rights.

* Transmit viruses, malware, or other harmful code.

* Disrupt or interfere with the Website’s functionality.

3.3. We reserve the right to suspend or terminate any account found to be in violation of these Terms.

4. Orders and Payment

4.1. Orders placed through the Website constitute an offer to purchase. We reserve the right to accept or decline any order at our discretion.

4.2. Payment must be made at the time of order placement using an accepted payment method.

4.3. Prices are listed in U.S. dollars (USD) and are subject to change without prior notice.

4.4. Wholesale Payment Terms:

* Wholesale orders may be subject to specific payment terms (e.g., 50% deposit, balance due upon shipment) as outlined in the approved wholesale agreement.

* Late payments may be subject to fees or order delays.

4.5. Taxes and duties for U.S. domestic orders are calculated at checkout. International buyers may be responsible for additional import duties and taxes.

4.6. If payment is not received or is declined, we reserve the right to cancel the order.

5. Shipping and Delivery5.1. We currently ship to the contiguous United States, Alaska, Hawaii, U.S. territories, and select international locations.

5.2. Estimated shipping times and rates are displayed at checkout. Delivery times are estimates only and not guaranteed.

5.3. Wholesale Shipping:

* Wholesale orders may require additional processing time based on order volume and availability.

* Shipping terms for wholesale orders will be determined in the purchase agreement and may include freight charges.

5.4. We are not responsible for shipping delays due to weather, carrier issues, or customs processing for international orders.

5.5. Customers will receive a tracking number once an order is shipped.

5.6. International shipments may be subject to additional duties and import taxes, which are the responsibility of the Buyer.

6. Returns and Refunds

6.1. Retail Returns:

* Items may be returned within 14 days of delivery.

* Must be unworn, in original condition, and in original packaging.

6.2. Wholesale Returns:

* Wholesale orders are final sale unless otherwise stated in a written agreement.

* Returns or exchanges on wholesale orders will only be accepted in cases of defective merchandise or shipping errors, which must be reported within 5 business days of receipt.

6.3. Refunds will be processed back to the original payment method within 7-10 business days of return approval.

6.4. Shipping fees and any applicable import duties are non-refundable.

6.5. Customers are responsible for return shipping costs unless the product is defective or incorrect.

7. Customer Support Terms & Conditions

7.1. Our customer support team is available Monday through Friday from 9:00 AM to 5:00 PM Mountain Time.

7.2. Support requests may be submitted via email at support@clarabarcelo.us or through our online ticketing system.

7.3. We strive to respond to all inquiries within the next business day; response times may vary based on volume.

7.4. Support services include assistance with order inquiries, product information, shipping updates, and general troubleshooting.

7.5. Technical support related to website issues or account access will be prioritized.

7.6. Wholesale clients with dedicated account managers should direct inquiries through their assigned representative for expedited service.8. Intellectual Property

8.1. All content on our Website, including images, logos, text, and product designs, is owned or licensed by CB International, Ltd (dba Clara Barcelo).

8.2. Unauthorized reproduction, distribution, or modification of our intellectual property is strictly prohibited.

9. Limitation of Liability

9.1. Clara Barcelo is not responsible for:

* Indirect, incidental, or consequential damages arising from the use of our Website or Services.

* Delays, interruptions, or errors caused by third-party service providers (such as shipping carriers).

* Issues related to user-provided information, including incorrect shipping addresses.

9.2. Our total liability for any claim shall not exceed the amount paid by the Buyer for the specific order in dispute.

10. Governing Law and Dispute Resolution

10.1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Colorado, USA.

10.2. Any disputes arising from these Terms shall be resolved through negotiation, mediation, or arbitration in Colorado, unless both parties agree to an alternative venue.

11. Contact InformationFor any questions or concerns regarding these Terms and Conditions, you may contact us at:

* Email: support@clarabarcelo.us

* Phone: 303-961-7307

* Mailing Address: 2345 Garrison, CO, Colorado, 80215 USA

By using our Website, you acknowledge that you have read and understood the Terms and Conditions.