Clara Barcelo is not just a shoe brand—it’s a statement. A celebration of authenticity, slow fashion, and artisanal craftsmanship. Born in Argentina, our shoes are handcrafted in small batches, embracing the beauty of limited-edition designs. No mass production, no fast fashion—just thoughtfully made footwear that tells a story.

Behind the brand is Clara Barcelo, a designer with an unshakable passion for craftsmanship and creativity.  Clara’s journey began with a love for quality, tradition, and the artistry of handmade footwear. Her designs fuse timeless elegance with a rebellious, modern spirit, making every pair a true expression of individuality.

Every pair is designed for comfort, character, and timeless style, using high-quality materials sourced responsibly. Whether it’s the softest leather, bold textures, or hand-finished details, each shoe reflects the soul of its maker.

We believe in fashion that lasts—made to be worn, loved, and passed down. Welcome to Clara Barcelo—where every step is an expression of individuality.

Discover more about our journey here.

(Clara Barcelo es una marca que celebra la autenticidad y la artesanía, con zapatos hechos a mano en Argentina en ediciones limitadas. Cada par está diseñado con pasión, calidad y un espíritu moderno y atemporal.)

Clara Barcelo shoes are designed and handcrafted in Argentina, made in a family-run factory where expert artisans bring every pair to life. With years of experience, they craft each shoe with passion, precision, and a commitment to quality.

We believe in small-batch production, timeless craftsmanship, and slow fashion, creating shoes that feel as good as they look. Every step in a pair of Clara Barcelo shoes is a step in something special.

(Nuestros zapatos son diseñados y fabricados en Argentina por artesanos expertos, en pequeños lotes que garantizan calidad y exclusividad.)

Yes! We’re launching in stores across the U.S., partnering with select retailers who appreciate beautifully crafted footwear. Clara Barcelo brings something special to every boutique.

Want to know when we arrive near you? Join our Atelier List for exclusive updates on new store launches!

(Clara Barcelo estará disponible en boutiques seleccionadas en los EE.UU. Suscríbete a nuestra Atelier List para recibir actualizaciones sobre nuevos puntos de venta.)

It’s easy! You can order directly from our online store at www.clarabarcelo.us. Browse our latest collection and find unique shoes designed with passion and crafted with care. Limited editions, made for you.

(Compra directamente en nuestra tienda online y descubre nuestra colección de ediciones limitadas, diseñadas con pasión y hechas a mano.)

We currently ship to the contiguous United States, Alaska, Hawaii, U.S. territories, and select international locations.

For international orders, we ship to Canada, Australia, New Zealand, and several European countries. If your country is not listed, please contact us at support@clarabarcelo.us to inquire about shipping options.

(Enviamos a varios destinos internacionales; si su país no aparece en la lista, contáctenos para más información.)

Shipping costs vary based on order total, shipping location, and delivery method.

For orders within the United States:

• Orders over $200: Complimentary shipping.
• Orders under $200: Flat-rate shipping of $12.

For international orders:

• Canada: $30 for the first item, $15 per additional item.
• Australia & New Zealand: $50 for the first item, $15-$25 per additional item.
• Europe: $50 for the first item, $15 per additional item.

(Los costos de envío varían según el destino y el método de entrega.)

Processing time is 5-7 business days, as each order is carefully inspected before shipping.

Estimated delivery times:

• U.S. orders: 5-10 business days after processing.
• Canada, Australia, & New Zealand: 5-20 business days depending on location.
• Europe: 5-10 business days for most countries, 1-4 weeks for others.

For made-to-order or limited-edition styles, additional processing time may be required.

(Los pedidos personalizados o de edición limitada pueden tardar más en enviarse.)

Yes! Once your order ships, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment.

We use the Shopify shipping module, which allows for real-time tracking updates.

(Los clientes recibirán un número de seguimiento por correo electrónico una vez que su pedido sea enviado.)

Yes! Clara Barcelo shoes generally run true to size based on standard international sizing.

• If you have narrow feet, you may prefer to size down.
• If you have wide feet, you may prefer to size up for extra comfort.
• Some styles may have a roomier or snugger fit, depending on the design.

For the most accurate fit, check our detailed size chart for Spring/Summer 2025 before ordering.

See Attachment

(Nuestros zapatos siguen una talla estándar, pero recomendamos revisar la tabla de tallas para el ajuste perfecto.)

We want you to love your Clara Barcelo shoes! If they don’t fit as expected, we offer easy exchanges and returns:

• Free exchanges for a different size or store credit.
• Returns for a refund incur a $15 return shipping fee.
• Shoes must be unworn, in original condition, and returned within 14 days.

Start a return or exchange here.

(Si la talla no es la correcta, ofrecemos cambios gratuitos o reembolsos con un pequeño costo de envío.)

We encourage thoughtful purchases, but if something isn’t right, we offer a hassle-free return process:

• Return window: You can return items within 14 days of delivery.
• Items must be unworn, in original condition, and in their original packaging.
• Final sale and made-to-order items are not eligible for returns unless defective.
• Free exchanges if you choose store credit or a different size.
• Refunds to the original payment method incur a $15 return shipping fee.

(Aceptamos devoluciones dentro de los 14 días posteriores a la entrega, con cambios gratuitos o reembolsos sujetos a una tarifa de envío.)

Starting a return or exchange is simple:

1. Visit our Returns & Exchanges page here. (Link to Return and Exchange Policy page)
2. Enter your order details and request a return or exchange.
3. Print the provided return label and send the shoes back.
4. Once we receive your return, we will process your exchange, store credit, or refund.

Exchanges are processed immediately once the return is initiated—no waiting for us to receive your shoes first!

(Inicia tu devolución o cambio fácilmente en nuestra página de devoluciones y sigue los pasos indicados.)

• Exchanges & Store Credit → FREE return shipping!
• Refund to Original Payment Method → $15 return shipping fee.

We encourage exchanges or store credit so you can get the perfect fit without paying extra!

For international returns, customers are responsible for all return shipping costs, including duties and customs fees.

(Los cambios y créditos en tienda tienen envío de devolución gratuito; los reembolsos tienen una tarifa de $15.)

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer Shop Pay, Apple Pay, and Google Pay for a fast and secure checkout experience.

(Aceptamos tarjetas de crédito principales y métodos de pago digitales para una compra segura y rápida.)

No, we do not offer buy now, pay later services at this time.

(Actualmente no ofrecemos opciones de pago a plazos.)

Clara Barcelo is a high-end, exclusive brand, and our channel strategy reflects that positioning. Unlike mass-market brands that rely on frequent discounting, we use purposeful incentives to reinforce exclusivity and deepen customer engagement.

Discounts are earned, time-sensitive, and tied to high-value actions, such as:

• VIP membership benefits.
• Early access to limited-edition collections.
• Wholesale partnerships with select retailers.

(Nuestros descuentos son estratégicos y exclusivos, diseñados para clientes leales y compras especiales.)

No, we do not allow multiple discount codes to be applied to a single order. Each promotion or discount is designed for specific, high-value offers, and only one can be used at checkout.

(Solo se permite un código de descuento por compra, asegurando promociones exclusivas y de alto valor.)

Yes! We partner with select retailers who align with our brand values and appreciate exclusive, artisanal footwear. Wholesale accounts are subject to approval and must meet our minimum order requirements.

To apply for a wholesale account, please visit our Wholesale Inquiry Page (Link to Retailer Registration Page) and submit an application.

(Trabajamos con minoristas seleccionados que comparten nuestra visión de exclusividad y calidad. Las cuentas mayoristas requieren aprobación.)

We love working with creatives, stylists, and brand partners who align with our aesthetic and values. Collaboration opportunities include:

• Editorial & media features
• Influencer partnerships
• Boutique retail collaborations

If you’re interested in collaborating, please reach out to us at collaborations@clarabarcelo.us with details about your proposal.

(Exploramos colaboraciones con creativos, influencers y boutiques que compartan nuestra visión y estética.)

Our customer support team is available Monday through Friday, 9:00 AM – 5:00 PM Mountain Time.

• Email: support@clarabarcelo.us
• Online Ticketing: Submit a request here (Need to figure this out)

We strive to respond to all inquiries within one business day.

(Nuestro equipo de atención al cliente está disponible de lunes a viernes para ayudar con cualquier consulta.)