Clara Barcelo is not just a shoe brand—it’s a statement. A celebration of authenticity, slow fashion, and artisanal craftsmanship. Born in Argentina, our shoes are handcrafted in small batches, embracing the beauty of limited-edition designs. No mass production, no fast fashion—just thoughtfully made footwear that tells a story.

Behind the brand is Clara Barcelo, a designer with an unshakable passion for craftsmanship and creativity.  Clara’s journey began with a love for quality, tradition, and the artistry of handmade footwear. Her designs fuse timeless elegance with a rebellious, modern spirit, making every pair a true expression of individuality.

Every pair is designed for comfort, character, and timeless style, using high-quality materials sourced responsibly. Whether it’s the softest leather, bold textures, or hand-finished details, each shoe reflects the soul of its maker.

We believe in fashion that lasts—made to be worn, loved, and passed down. Welcome to Clara Barcelo—where every step is an expression of individuality.

Discover more about our journey here.

Clara Barcelo shoes are designed and handcrafted in Argentina, made in a family-run factory where expert artisans bring every pair to life. With years of experience, they craft each shoe with passion, precision, and a commitment to quality.

We believe in small-batch production, timeless craftsmanship, and slow fashion, creating shoes that feel as good as they look. Every step in a pair of Clara Barcelo shoes is a step in something special.

Yes! We’re launching in stores across the U.S., partnering with select retailers who appreciate beautifully crafted footwear. Clara Barcelo brings something special to every boutique.

Want to know when we arrive near you? Join our Atelier List for exclusive updates on new store launches!

It’s easy! You can order directly from our online store at www.clarabarcelo.us. Browse our collection and find unique shoes designed with passion and crafted with care. Limited editions, made for you.

We currently ship to the contiguous United States, Alaska, Hawaii, U.S. territories, and select international locations.

For international orders, we ship to Canada, Australia, New Zealand, and several European countries. If your country is not listed, please contact us at support@clarabarcelo.us to inquire about shipping options.

Shipping costs vary based on order total, shipping location, and delivery method.

For orders within the United States:

• Orders over $200: Complimentary shipping.
• Orders under $200: Flat-rate shipping of $12.

For international orders:

• Canada: $30 for the first item, $15 per additional item.
• Australia & New Zealand: $50 for the first item, $15-$25 per additional item.
• Europe: $50 for the first item, $15 per additional item.

Processing time is 5-7 business days, as each order is carefully inspected before shipping.

Estimated delivery times:

• U.S. orders: 5-10 business days after processing.
• Canada, Australia, & New Zealand: 5-20 business days depending on location.
• Europe: 5-10 business days for most countries, 1-4 weeks for others.

For made-to-order or limited-edition styles, additional processing time may be required.

Yes! Once your order ships, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment.

We use the Shopify shipping module, which allows for real-time tracking updates.

Our shoes are sized in EU. US sizes are provided as a general reference only and do not follow a single universal standard. Some EU sizes sit between US sizes. In these cases, fit preference matters. Choosing the smaller size will give a more secure, streamlined fit, while the larger size will feel more relaxed.

Please note: some styles may display a US size inside the shoe based on manufacturing standards. The EU size on the box reflects the size selected at checkout.

What does ‘fits true to size’ mean?

Fits true to size’ means the fit aligns with standard expectations for that EU size, based on foot length and construction.

Please note: some styles may display a US size inside the shoe based on manufacturing standards. The EU size on the box reflects the size selected at checkout.

We want you to love your Clara Barcelo shoes! If they don’t fit as expected, we offer easy exchanges and returns. We offer FREE exchanges for a different size or store credit. Returns for a refund incur a $25 return shipping fee. Shoes must be unworn, in original condition, and returned within 14 days. Start a return or exchange

We encourage thoughtful purchases, but if something isn’t right, we offer a hassle-free return process:

• Return window: All purchases are final sale by default. We accept returns only for manufacturing defects or sizing issues reported within 14 days of delivery.
• Items must be unworn, in original condition, and in their original packaging.
• Items marked final sale, discounted, or made-to-order are not eligible for return or refund, except in the case of manufacturing defects.
• Refunds to the original payment method incur a $25 return shipping fee.

Starting a return or exchange is simple:

1. Visit our Returns & Exchanges page here.
2. Enter your order details and request a return or exchange.
3. Print the provided return label and send the shoes back.
4. Once we receive your return, we will process your exchange, store credit, or refund.

Exchanges are processed immediately once the return is initiated—no waiting for us to receive your shoes first!

Items must be unworn, in original condition and packaging. A $25 return shipping fee applies to all returns.

Note: exchanges are free

For international returns, customers are responsible for all return shipping costs, including duties and customs fees.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.

No, we do not offer buy now, pay later services at this time.

Clara Barcelo is a high-end, exclusive brand, and our channel strategy reflects that positioning. Unlike mass-market brands that rely on frequent discounting, we use purposeful incentives to reinforce exclusivity and deepen customer engagement.

Discounts are earned, time-sensitive, and tied to high-value actions, such as:

• VIP membership benefits.
• Early access to limited-edition collections.
• Wholesale partnerships with select retailers.

No, we do not allow multiple discount codes to be applied to a single order. Each promotion or discount is designed for specific, high-value offers, and only one can be used at checkout.

Yes! We partner with select retailers who align with our brand values and appreciate exclusive, artisanal footwear. Wholesale accounts are subject to approval and must meet our minimum order requirements.

To apply for a wholesale account, please visit our Wholesale Inquiry Page and submit an application.

We love working with creatives, stylists, and brand partners who align with our aesthetic and values. Collaboration opportunities include:

• Editorial & media features
• Influencer partnerships
• Boutique retail collaborations
• Clara Barcelo Trunk Shows (Hosts & Ambassadors)

Our Trunk Show program invites passionate individuals and boutique partners to introduce Clara Barcelo to their local communities through exclusive, heart-centered events. We welcome inquiries from potential Hosts (who provide the venue and guest list) and Brand Ambassadors (who coordinate, promote, and represent the brand at events).

If you’re interested in collaborating, please reach out to us at heart-crafted-shoes@clarabarcelousa.com with details about your proposal.

Our customer support team is available Monday through Friday, 9:00 AM – 5:00 PM Mountain Time.

• Email: support@clarabarcelo.us
• Online Ticketing: Submit a request here in the Chatbot---------------------------------↘

We strive to respond to all inquiries within one business day.