Delivery and Shipping
Thoughtfully Crafted, Delivered with Care
At Clara Barcelo, we embrace slow fashion—every pair of shoes is made with care,
precision, and sustainability in mind. Unlike fast fashion brands, our process
prioritizes quality over speed, which means our deliveries may take a little longer.
Shipping Policy
Processing Time: 5-7 Business Days.
- Orders are carefully prepared and inspected before shipping.
- Some items may take longer if part of a made-to-order or limitededition release (see below).
Standard Shipping (U.S.)
- Complimentary on orders over $200 (5-10 business days after
processing). - Flat-rate shipping: $12 for orders under $200.
International Shipping
- We currently ship to Canada, Australia, New Zealand, and select European and international destinations.
- Orders are shipped via USPS Priority Mail International or UPS Worldwide Economy Delivery Duties Paid, depending on the destination.
- Taxes, customs, and duties are either calculated at checkout or billed by your local authority upon delivery.
- Clara Barcelo ships worldwide from the United States.
- Shipping is included in the product price for international orders. The price you see at checkout is your total purchase price.
- Delivery Times -
Most international orders arrive within 5–10 business days. Delivery times may vary depending on destination and customs processing. - Duties and Taxes -
Duties and taxes are included in your purchase price. No additional charges will be due at delivery. - Shipping Method -
Orders are shipped using trusted international carriers such as DHL, UPS, or equivalent partners. Carrier selection is based on destination and service reliability. - Returns -
International returns are accepted within 14 days of delivery. Return shipping costs are the responsibility of the customer. - Size Exchanges -
If your size is not correct, we are happy to assist with an exchange. Exchange shipping costs may apply depending on destination. - For full details, please refer to our Returns & Exchanges policy or contact support@clarabarcelo.us.
International Orders
Do I need to pay duties or taxes on delivery?
No. Duties and taxes are included in your purchase price. You will not be charged additional fees at delivery.
Why are international prices higher than U.S. prices?
International prices include shipping, duties, and taxes. The price you see at checkout is your total cost.
How long does international shipping take?
Most international orders arrive within 5–10 business days. Delivery times may vary depending on destination and customs processing.
What carriers do you use?
We ship using trusted international carriers such as DHL, UPS, or equivalent partners based on destination and service reliability.
Can I return an international order?
Yes. Returns are accepted within 14 days of delivery. Return shipping costs are the responsibility of the customer.
What if I need a different size?
We are happy to assist with exchanges. Exchange shipping costs may apply depending on destination.
Will I be contacted by customs?
No action is required from you in most cases. If anything unexpected occurs, please contact us and we will assist.
| COUNTRY | SHIPPING METHOD | PRICE | DELIVERY TIME |
|---|---|---|---|
| Canada | Economy Shipping | $30 for first item, $15 per additional item | 10-20 business days |
| Mexico | Economy Shipping | $30 for first item, $15 per additional item | 10-20 business days |
| Australia | Economy Shipping | $50 for first item, $25 per additional item | 10-20 business days |
| New Zealand | Economy Shipping | $50 for first item, $15 per additional item | 5-10 business days |
| Austria, Belgium, Denmark, Finland, France, Germany, Ireland,
Israel, Italy, Japan, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom |
Economy Shipping | $50 for first item, $15 per additional item | 5-10 business days |
| Norway | Economy Shipping | $50 for first item, $20 per additional item | 1-4 weeks |
For countries not listed above, please contact us at support@clarabarcelo.us for
shipping inquiries.
No Expedited Shipping
- As a slow fashion brand, we do not offer rushed shipping options. We encourage thoughtful purchasing with an appreciation for high-quality craftsmanship.
Shipments to Alaska, Hawaii, and U.S. Territories
- Shipments to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, American Samoa, Guam, Commonwealth of Northern Mariana Islands, Micronesia, Marshall Islands, and Palau will be charged a flat rate of $15.00 and shipped via economy shipping with an estimated delivery window of one to four weeks
Made-to-Order & Limited Edition Disclaimer
Certain styles are made-to-order or produced in small batches. These pieces may require additional processing time beyond our standard 5-7 days. Estimated delivery timelines will be provided at checkout.